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Privacy Policy

Privacy Policy for The Ravines Marriage Retreat Center

Effective Date: 08/10/2023

The Ravines Marriage Retreat Center (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and California Online Privacy Protection Act (CalOPPA). By visiting or using our website, https://theravines.org/, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Payment Information: If applicable, payment details such as credit/debit card information (processed securely by third-party payment processors).
  • Website Usage Information: IP address, browser type, referring/exit pages, and interaction data through cookies or analytics tools.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and manage our counseling services.
  • To communicate with you, including responding to inquiries and confirming bookings.
  • To process payments securely.
  • To send updates, newsletters, and promotional materials, with your consent.
  • To improve our website functionality and user experience.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

  • Service Providers: With third-party service providers who assist in operating our website, payment processing, or delivering our services.
  • Legal Compliance: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve functionality, and remember your preferences.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website’s core functionality.
  • Analytics Cookies: Track usage patterns to improve user experience.

You can manage your cookie preferences through your browser settings.

5. Your Rights

GDPR Rights (for EU Residents):

  • Access and Portability: Request a copy of your personal data in a portable format.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your data under certain circumstances.
  • Objection: Object to data processing for marketing or other specific purposes.
  • Restriction: Restrict the processing of your data in certain cases.

CCPA Rights (for California Residents):

  • Access: Request details on the categories and specific pieces of personal information collected.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights under GDPR or CCPA, please contact us at info@julieh87.sg-host.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.