Refund and Returns Policy
At The Ravines Marriage Retreat Center, we are committed to providing exceptional counseling services to help couples restore, heal, and strengthen their marriages. As our services are personalized and delivered in a retreat-style setting, they are considered non-refundable. Please review the details of our refund and returns policy below.
Overview
Due to the nature of our services, refunds are not provided once a purchase is made. We encourage you to carefully review all service details before completing your booking. This policy ensures the integrity and commitment required for our personalized counseling sessions.
If unforeseen circumstances arise, we may allow for rescheduling within 30 days of the original session date. Please contact us promptly to discuss your options.
Non-Refundable Services
As our services involve one-on-one counseling and retreat-style experiences tailored to each couple, they cannot be returned or refunded. This policy applies to:
- Counseling sessions of any duration
- Retreat packages
- Gift cards for our services
Rescheduling Policy
While we cannot offer refunds, we understand that schedules can change. If you need to reschedule your session, please contact us at least 7 days before your scheduled date. Rescheduling is subject to availability and must occur within 30 days of the original booking.
Questions or Concerns
If you have any questions or concerns about your booking, please reach out to us at info@julieh87.sg-host.com. Our team is here to assist you and ensure you have the best possible experience with The Ravines Marriage Retreat Center.
We thank you for trusting us to support your marriage journey and look forward to serving you in a meaningful and impactful way.
